CARA EMS · AI-powered clinical QA
Every PCR reviewed. Every flag explained.
CARA checks every patient care report against your protocols and puts the runs that need a human at the top of your QA queue — with the rule and protocol section behind each flag.
One design-partner agency: 55 runs a week needing review, down to 5.
- Works with NEMSIS 3.4–3.5.1 ePCRs
- BAA signed before any patient data
- Your reviewers make every call
Run 26-04817 · Adult cardiac arrest
Documentation · CriticalEpinephrine Time Documented: Time of first epinephrine dose not documented
- Record shows:
- Medication list records epinephrine 1 mg IV with no administration time
- Required by:
- STP 2026.1 §4.3 p.52
Rhythm Checks Documented: Rhythm check not documented during CPR
- Required by:
- STP 2026.1 §4.3 p.53
Set an auto-pass score and clean runs clear on their own.
reviewed — not a 10% sample
the runs that need a human come first in your queue
your protocols, applied the same way to every chart, every shift
the rule, the data point, and the protocol section behind each finding
From the field
What design-partner agencies are seeing.
of runs scored above the agency’s own auto-pass threshold and cleared without review. About one in ten went to a reviewer.
runs needing a reviewer each week, for an agency running about 2,700 PCRs a year.
After a few weeks of CARA feedback, one agency’s crews now document scene safety on every narrative.
Early results from design-partner agencies, October 2026. Results depend on call volume, protocols, and your auto-pass settings.
Meet CARA
Meet CARA.
ProVerity's Clinical AI Review Assistant for EMS.
CARA reviews every patient care report your agency closes, so your QA team spends its time on the runs that actually need a human. Search your runs in plain English and get the answer with the PCRs behind it.
How it works
Up and running on the data you already have.
Connect your ePCR.
CARA reads NEMSIS 3.4–3.5.1 data from your ePCR over a secure connection — new runs as they close, plus your historical archive.
CARA reviews every run.
Each PCR is evaluated against your protocols and quality measures, with the protocol version matched to the encounter date.
Your team reviews what matters.
A severity-ranked queue puts the runs that need a human on one screen, with every flag and the evidence behind it.
Close the loop, on the record.
Close a run in one click. Every action lands in a tamper-evident audit trail — a defensible record for every QI decision.
Why CARA
Not a sample. Not a checklist. Not a guess.
Most agencies review a fraction of their charts by hand, or rely on rule checks built into their ePCR. CARA reviews every chart against the protocols you actually practice under — and shows its work.
| What matters | Manual chart review | Your ePCR's built-in QA | Generic AI review tools | CARA |
|---|---|---|---|---|
| Charts reviewed | A sample — typically about 1 in 10 | Charts in that ePCR only | Varies | Every chart, from your NEMSIS ePCR |
| Your protocols | From the reviewer's memory | Review forms and validation rules | Often generic guidelines or uploaded PDFs | Built into structured rules for your agency |
| Protocol version on the date of the call | Rarely tracked | Rarely | Not typically | Yes — matched to the encounter date |
| Every flag explained | Depends on the reviewer | Validation messages | AI-written commentary | Rule, data point, and protocol section |
| Judges only what was documented | Reviewers sometimes give the benefit of the doubt | Yes, for configured rules | Varies | Yes — no assumptions, no reading between the lines |
| Same result on every review | Varies by reviewer and shift | For configured rules | Varies | One standard, every chart |
Category comparison based on publicly available product information as of October 2026. Capabilities vary by vendor and configuration.
See the full comparison →Who it's for
Built for the people who own EMS quality.
Captains & Field Supervisors
Spend your shift with crews, not buried in chart review — with one fair, cited standard for every run.
Medical Directors
Protocol-accurate review of every chart, NEMSQA and AHA Mission: Lifeline quality measures, and the evidence to act on.
QA / QI teams
Skip the low-priority noise and go straight to the runs that need clinical judgment.
Agency Leadership
Clear performance visibility and a defensible audit trail across the whole agency.
Built for trust
AI that supports clinical judgment — never replaces it.
Humans make the call.
CARA finds the runs that need review. A trained reviewer decides what happens next. Every flag is a suggestion, not a verdict.
No made-up answers.
If the data doesn't support an answer, CARA says so. Uncertain protocol matches are flagged as uncertain.
PHI stays protected.
Identifiers such as Social Security numbers, phone numbers, addresses, and dates are filtered out before prompts reach an AI model, and we sign a BAA with every customer.
A clear record.
Every flag, review, and closure is timestamped, attributed, and kept in a tamper-evident audit log.
FAQ
EMS QA, answered.
What is EMS QA?
EMS quality assurance (QA) — also called clinical QI — is the review of patient care reports against protocols, state rules, and quality measures to confirm the care documented met the standard. Traditionally it's done by hand, so most agencies review only a small sample of their runs.
Can AI do EMS quality assurance?
Yes. CARA is AI EMS QA software: it reads every patient care report your agency generates, evaluates each one against your protocols, and puts the runs that need a human reviewer first — QA on every run instead of a sample of about one in ten.
How does CARA review patient care reports?
CARA ingests NEMSIS data from your ePCR vendor and scores each PCR against your protocols — the version in force on the date of the encounter — then ranks findings by clinical severity. Every flag cites the exact rule and data point that triggered it, and the protocol section it comes from.
Does AI replace human EMS QA reviewers?
No. CARA finds the runs that need review; a trained human decides what happens next. Every flag is a suggestion, not a verdict — the AI expands your QA team's reach, it doesn't make clinical decisions.
Is CARA HIPAA compliant?
CARA is built for PHI. We sign a BAA with every customer before any patient data reaches CARA, identifiers such as Social Security numbers, phone numbers, addresses, and dates are filtered out before prompts reach an AI model, data is encrypted in transit and at rest, and every action is kept in a tamper-evident audit log.
Is CARA EMS software?
Yes. CARA is cloud-based EMS quality assurance software — nothing to install. It connects to the NEMSIS data your ePCR software already produces and adds an AI review layer on top, so it works alongside your existing EMS software rather than replacing it.
Schedule a demo
See CARA on runs like yours.
We'll show you how CARA reviews every PCR, what your QA queue would look like, and how it fits alongside your ePCR. Tell us a little about your agency and we'll set up a time.
Schedule a demo →Ask anything. If CARA isn’t the right fit, we’ll tell you.